Best free data recovery software: A similar situation here: https://forum.xda-developers.com/s7-edge/help/locked-encrypted-files-t3353. To decrypt the SD card, you need the decryption key. Since every Samsung device has an unique hardware key, you need to use the same device you've used for encryption. I'm afraid that your only option is to ask your friend to use your previous phone to decrypt the SD card. Use Diskpart utility to wipe SD Card encryption: Press 'Windows-R' and type 'cmd' in the Run box. The SD card can only be decrypted on the device that's used to encrypt it. If prompted, enter your PIN, pattern, or password to unlock the screen. Then wait for the decryption process to finish. After doing all of the below, when I select the 'Decrypt SD card' in Security Options menu, it takes me to the 'DECRYPT SD CARD' page which says the message 'This SD card cannot be decrypted.

• This Sd Card Cannot Be Decrypted Rom
• This Sd Card Cannot Be Decrypted Because It Was Encrypted On Another Device
• This Sd Card Cannot Be Decrypted Online

Summary :

Secure Digital (SD) cards are used in plenty of consumer electronic devices. And users are allowed to encrypt their SD cards to prevent others from accessing the data, which is a great security solution. In this post, MiniTool introduces more detailed information about it as well as how to decrypt SD card.

About SD Card

SD card, introduced by SanDisk, Matsushita Electric and Toshiba, is a non-volatile memory card. It is designed for portable devices, such as digital cameras, camcorders, video game consoles and smartphones. These devices use SD card to store photos, videos, audio files, applications and other files.

It has been quite popular for the small and lightweight features since it was developed and marketed in 1999. Although you may benefit a lot from SD card, increasing risks are coming towards you, too. So, you had better take some precautions to protect your data. Here are some easy ways you can take into consideration according to your needs:

1. Avoid Physical Damages: the small SD card is susceptible to physical damages and you need to keep it away from water, fire and any heavy stuff whenever it is not in use. Once it’s physically broken, the data in your SD card will be unable to be recovered by most data recovery applications.
2. Keep your SD card in a secure location: besides avoiding physical damages, you should also keep it in a secure location (like a locked cabinet or a safe) to prevent your SD card from being stolen if there is any personal or precious data in it.
3. Write-protect data: if your SD card is write-protected, the data in it will be unable to be changed or deleted by anyone, including yourself. You can do it by pushing the switch at the left side of the card to the lock position. To remove the write protection, you can push the switch back or find solutions in this post.
4. Encrypt SD card: another simple way to protect your data from wrong hands is to encrypt SD card. In this way, your SD card will be unable to read without authorized access. You can get the detailed steps in the following part.

How to Encrypt SD Card

When you want to stop others from accessing your SD card and checking the files on it, you can encrypt SD card, which adds an extra layer of security.

In this way, the data on your SD card will be locked to your device. Only people who have the password can read and modify the data. If the card is removed, lost or stolen, the information won’t be read even if it’s installed on another device.

Before the operation, here are some rules you should know:

1. Make sure that there is enough power on your device.
2. You cannot access the encrypted SD card on another device even if you have the password. You need to pay attention that if you lose the original device where you encrypt SD card, you will lose the access to the files forever.
3. If your device used to encrypt the SD card is reset to factory default settings, it will be impossible to read the encrypted SD card anymore.
4. You cannot use the card during the encryption process.
5. To access the files in the encrypted SD card, you can unlock it with the password or decrypt SD card.

Now, let’s see how to encrypt SD card.

Encrypt SD Card on Android

You can encrypt SD card through mobile phone, and your Android driver should have the feature for encryption. I’d like to take a Samsung device as an example.

Step 1: Go to Settings and tap Lock screen and Security.

Step 2: Find the option Encrypt SD card and select it.

Step 3: Press Encrypt SD card button and enter your password, PIN or pattern to continue.

Then the device will begin the encryption. During the process, you’re free to use your device and the encryption process will show in the notification panel. If there is a lot of data in your SD card, it may take a long time. Please wait patiently until it’s finished.

Encrypt SD Card on Windows 10

If you have an SD card reader, you can also connect the SD card to computer with it and encrypt SD card on computer. Here is the guide on how to encrypt SD card on Windows 10, and you can have a try.

Step 1: Connect your SD card to Windows 10.

Step 2: Press Win + E to open File Explorer. Then click This PC on the left pane.

Step 3: Under Devices and drives, right-click your SD card (USB Drive) and select Turn on BitLocker. Then BitLocker will take some time to initialize the drive and you just need to wait until the next window appears.

Step 4: Choose how you want to unlock this drive and click Next to continue the process. Here are two options listed below. In this case, I choose the first one.

• Use a password to unlock the drive: the password should be over 8 characters and contain uppercase and lowercase letters, numbers, spaces and symbols. Besides, you have to reenter your password to confirm it.
• Use my smart card to unlock the drive: if you choose this option, you will need to insert your smart card, and the smart card PIN will be required when you unlock the drive.

Step 5: In the pop-up window, choose a way to back up your recovery key. If you forget your password or lose your smart card, you can use the recovery key to access your drive. Here I choose Save to a file.

Step 6: When your recovery key has been saved, click Next. Then choose Encrypt used disk space only (faster and best for the new PCs and drives) or Encrypt entire drive (slower but best for PCs and drives already in use). Click Next.

Step 7: Select Compatible mode and click Next. Then choose Start encrypting. The encryption might take a while depending on the size of your SD card. After it is 100% completed, click Close and restart your computer to save the changes.

Once the computer restarts, you will find that your SD card is locked and you need to enter the password if you want to check files. If you don’t need the encryption anymore, you can decrypt SD card. There is a step-by-step tutorial on how to remove the SD card lock in the following contents.

How to Decrypt SD Card

To decrypt an encrypted SD card, here are different ways you can take in different situations.

If you’re using the mobile device and you have the password, you can decrypt SD card on the same device easily without data loss.

If you have lost the password or you are unable to use the mobile device, you can decrypt it on computer. In this way, all the data in the SD card will be erased but you can use the decrypted SD card as a new storage device.

More detailed information is listed below, and you can choose one method according to your situation.

How to Decrypt SD Card with Password on Android

For SD card encrypted on Android device, you can decrypt it on the same device. It is easy to operate and you just need to:

1. Go to Settings > Lock screen and security > Decrypt SD card.
2. Input the password, PIN or pattern.
3. Wait patiently during the decryption process. Keep your device charged and you can check the progress in notification panel.

This Sd Card Cannot Be Decrypted Rom

How to Decrypt SD Card on Windows 10 via Command Prompt

If you forget the password or lose your smart card and the recovery key doesn’t work, you can try decrypting the SD card with Command Prompt on Windows 10.

It may be a little risky if you are not familiar with this utility, because you might bring damage to your computer or other drivers in your computer if you type some commands wrongly. So, please be careful when you follow the steps below. Alternatively, you can try the next method which is simpler and securer.

Step 1: Connect your SD card to the computer.

Step 2: Press Win + R to invoke Run window. Then type cmd in the box and click OK to open Command Prompt.

Step 3: In Command Prompt, input diskpart and press Enter. Then type the following commands one by one and remember to press Enter after each to execute them.

• List disk
• Select disk * (* refers to the disk number of your encrypted SD card)
• Clean

Step 4: Wait until the process is finished. Then execute create partition primary and format fs=fat32 commands.

Then exit Command Prompt and your SD card will be decrypted successfully.

How to Decrypt SD Card on Windows 10 via MiniTool Partition Wizard

Another way to decrypt SD card on Windows 10 is to use MiniTool Partition Wizard, a wonderful partition manager and assistant. This is an alternative way of using Command Prompt, and it is easier to operate. You can achieve the goal within a few clicks. Besides, with this tool, you can even decrypt SD card after factory reset your mobile device.

Let’s see more details.

Step 1: Download and install MiniTool Partition Wizard by clicking the following button.

Step 2: Connect your encrypted SD card to Windows 10 and launch MiniTool Partition Wizard.

Step 3: Right-click your SD card and select Wipe Disk.

Step 4: Select a wiping method and click OK.

Step 5: Click Apply to execute the pending operations.

Step 6: Right-click the unallocated part of your SD card and click Create to create a new partition so that you can use this card to store new data.

Step 7: Specify the File System, Drive Letter, Size And Location and other information for the new partition. Then click OK to confirm the changes.

Step 8: Click Apply and then Yes.

Now your encrypted SD card is unlocked and you can use it as a new storage device.

Bottom Line

This post introduces some effective ways to protect the data in SD card, such as putting it at a safe place, write-protecting it and encrypting it, as well as the guide on how to decrypt SD card. Now, it’s your turn to have a try.

If you have any better ideas, please leave a message in the following comment section. And for any questions about MiniTool Partition Wizard, please don’t hesitate to contact us via [email protected].

How to Decrypt SD Card FAQ

Even with the arrival of the most recent Samsung flagship, the Galaxy S7, we know that millions are still using the still hugely popular #GalaxyS5. That said, we continue to publish posts that answers some of the issues bothering users from time to time.

Below are the specific topics that we answer in this material:

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page, or you can install our free app from Google Play Store.

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem #1: Galaxy S5 SMS app lags | Galaxy S5 takes a long time to upload a photo

I have an S5 and it is running terribly I wanna throw it. haha. Multiple problems. I will make a list

• When texting a message (to anyone) if i am having a conversation via text with someone, I can not type a message until my previous message has sent or their’s has come through. When i start typing, nothing appears and then all of a sudden the words i have texted come up multiple times in different order over and over. Super frustrating.

• When trying to load an image to a text to send, it literally takes over 30 seconds to upload the picture. Very slow and frustrating.

• When trying to close out of text by pressing the arrow button at the top to get to another message, this takes a very long time as well.

• When opening an app, it will take over 10 seconds to open and then another 10 to load. This happens with any app.

• My touchscreen is unresponsive sometimes and on multiple occasions will not work. I need to reboot phone.

I have done the reboot, cleared the cache in reboot mode, closed all apps, reinstalled apps, deleted certain apps, removed the SD card — everything. The only thing i have not done is a factory reset, and that’s because i do not want to lose everything on my phone. Please i hope you can help me. — Dezira

Solution: Hi Dezira. If you’re really serious in resolving your issues, you must do a factory reset. It is part of a series of software troubleshooting that must be performed in an Android device. If you don’t want to do that, then simply call Samsung or your carrier to give you a new phone.

For reference, below are the steps on how to do a factory reset:

• Create a backup of your files.
• Power down the Galaxy S5.
• Press and hold the Volume up button, the Home button, and the Power button together until you see the Android on screen.
• Use Volume down to highlight the wipe data/factory reset option and press the Power button to select it.
• Use Volume down again to highlight Yes – delete all user data and press Power to select it.
• Use the Power button to select Reboot system now.
• When the S5 restarts it should be completely wiped and ready to set up again.

Problem #2: Galaxy S5 can’t read encrypted SD card | “SD card encryption error occurred” error keeps popping up on Galaxy S5

My mobile is a company device. As a consequence of moving to intunes as a Mobile Device Management, it requires that I turn on the encryption of both phone and Micro SD Card. The phone part of the process seemed to work with no problem but while running the SD part I get an error that says “SD card encryption / SD card encryption error occurred”. If I tap the error it brings me back to “Encrypt external SD card” screen and it goes on as a loop… As a consequence, I cannot see any of the files that I had in the card (mainly photos and videos) while on the phone. I can see the files if I put the SD card in the laptop but if I try to open the files it says that they are too large or are corrupted… Any idea of how to retrieve the files? As usual with these things, there is a sentimental value attached and they are not backed up anywhere else… — Manica

Solution: Hi Manica. Creating a copy of files from an encrypted SD card can only be done by the device that has the encryption key, in this case, your Galaxy S5. Since your phone can no longer read the card properly at this time, there’s no way that you can retrieve your files. If you’re lucky and the cause of the error is due to a corrupted SD card filesystem only, you may be able to repair it via Windows Check Disk command. If you want to know how to run checkdisk on your SD card, kindly use Google for a guide.

Remember, if the current filesystem on the SD card is not corrupted, then there may be another reason for the error.

Problem #3: Galaxy S5 slow performance issue after installing Android 6.0.1

Hello. I have a Galaxy S5 which has been working great except after I downloaded 6.0.1. After doing that my screen became unresponsive, I couldn’t open an app, type on the keyboard, open a page when reading a book, nothing. It took me a long time to find a common denominator. It happens when screen rotation is turned on. From time to time the eyeball icon comes on and when it is on that is when everything freezes. Once it goes away, the screen will respond to my many inputs that I had done. I’ve turned off smart screen and left screen rotation on, but it still happens. Taken the battery out but that doesn’t work. I think I have tried everything with the exception of a factory reset. Does this sound familiar and am I missing any fixes? Thanks so much. — Gean1033

Solution: Hi Gean1033. if you’re positive that the issue started after you installed an Android Marshmallow iteration, then these are the things that you can try:

Wipe the cache partition. Making sure that the device uses a fresh set of system cache is important. This will not only hasten the opening and loading of apps but can also remove bugs. To wipe the system cache, follow these steps:

• Turn the phone off.
• Press and hold the following buttons together: Power, Volume Up and Home.
• Release the buttons once the Android system recovery menu appears.
• Use the Volume buttons to navigate to Wipe Cache Partition option.
• Press the Power button to confirm selection.
• Select Reboot System Now option after deleting the cache. Wait for the phone to reboot.

Update ALL apps. Once you’ve refreshed the cache partition, the next thing you want to do is ensure that all your apps are compatible with the firmware running on your device. This can be done by updating them but you also need to double check everything. Updating an app does not necessarily mean it’s now compatible with the operating system. The most recent update may, after all, only intended for the previous version of Android. So, make sure that all your apps are compatible first before you update. If you are not sure if an app is compatible or not, try to contact the developer.

Do a factory reset. If wiping the cache partition and updating won’t help, the next logical step is factory reset. Take it or leave it.

Also, make sure that you leave enough time for observation after a factory reset. Don’t install apps right away. You need to observe how the phone works without apps after a factory reset.

Contact your carrier or firmware developer. If factory reset won’t resolve the issue, make sure that you let your carrier know about the issue (if you received the update from them). If you manually flashed a custom firmware on your device, contact the firmware developer for support.

Problem #4: Galaxy S5 can’t make/receive calls and can’t send/receive SMS

Hi. I bought a Samsung S5 off eBay and paid £300 for it. I’ve now had to send my phone back to the shop I got it from for the 3rd time costing me an extra £30 because I can’t make or receive calls or texts but I can access the net using my data. Do you have any idea why this keeps happening? I insisted I wanted a refund when it happened a second time but the seller insisted that I send the phone back so he could sort it once and for all. He said please send phone back to me and I will make sure it doesn’t happen again and that he would pay for me to send the phone to him and have it returned but he didn’t pay me anything. Now I’ve had to send it back for a 3rd time after it working okay for a year. Please help what can I do. Thanks. — Scott

Solution: Hi Scott. We need more information about this issue in order to even get started. The information you provide here are not helpful in even giving us a clue on where to start. Telling us that your phone does not receive or make calls and texts is insufficient. We also need to know if your phone’s software has been modified or not. Since you also have a call and text issue, you also want to contact your network provider about it. Check our Galaxy S5 troubleshooting page for possible solutions might also help. Finally, since the shop where you got the phone from seems to know about the history of the device more than anyone else, we strongly recommend that you ask their assistance on this matter.

Problem #5: Galaxy S5 won’t turn on

Hi. I put my phone on charge two days ago and left it for a while to charge, it was on about 10% battery. In my accommodation when you leave the room with your card the electricity switches off, but I forgot this and came back 5 minutes later to a dead phone. This was unusual because with that amount of charge, and considering I had put it on flight mode to charge faster, it shouldn’t have used up the 10% of battery in that time. Since then it has not turned on, the most it does is vibrate when I plug it in and when I press the power button. I would have thought it was just the screen but the light up buttons at the bottom of the phone do not seem to be responsive or light up either. I have since bought a new battery and put that in the phone today, but the same problem seems to persist, and my phone will not turn on still. I really would like a way to fix it or at least have a way to retrieve my photos off the device if I have to get a new one. — Emily

Solution: Hi Emily. If using a different battery did not make a difference, then the next best thing that you can do is to see if you can turn the phone on to other modes. Below are the steps that you can try.

Boot in Recovery mode

• Charge the phone for at least 30 minutes.
• Press and then hold the Home and Volume UP keys, then press and hold the Power key.
• When the Samsung Galaxy S5 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
• When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
• Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
• You can either wipe the cache partition or do a factory reset when in this mode.

Boot in Download Mode

• Charge the phone for at least 30 minutes.
• Press and then hold the Home and Volume DOWN keys, then press and hold the Power key.
• When the Samsung Galaxy S5 shows on the screen, release the Power key but continue holding the Home and Volume DOWN keys.
• Wait until the Download screen appears.
• If you can boot the phone in download mode but not in other modes, that means that your only way out may be to flash a stock or custom firmware.
• Use Google to look for a guide on how to do it.

Boot in safe mode

• Charge the phone for at least 30 minutes.
• Press and hold the Power button.
• Once the ‘Samsung Galaxy S7’ logo appears, release the Power key and immediately press and hold the Volume Down button.
• Continue holding the button until the phone finishes rebooting.
• Once you see the text “Safe mode” at the bottom left corner of the screen, release the Volume Down button.
• The only difference of safe mode from normal mode is that the former prevents third party apps from running. If you can boot the phone in safe mode but not in normal mode, uninstall all apps until the issue (that prevents you from booting normally) is eliminated.

If your S5 remains unresponsive after trying all three modes, submit the phone for a repair or replacement.

This Sd Card Cannot Be Decrypted Because It Was Encrypted On Another Device

Problem #6: Galaxy S5 photos disappear when “automatic date and time” is not enabled

Hello. I have a Samsung Galaxy S5 with U.S Cellular and I have had this problem before and it happened again today. It’s really annoying.

Basically, if the “automatic date and time” is ever deselected, all the pictures I take show up as the same picture as the picture previous to them being taken. Just an hour ago I was taking pictures of my 19month old daughter and somehow the date and time got deselected during the time I was taking pictures because when I go back to look at her pictures, she has some where she’s standing and then some where she’s smelling flowers. I try to view the ones where she’s smelling flowers and it shows up as her standing like the previous picture. This makes no sense. And it does this with the rest of the photos. I’m highly annoyed by this because some of those pictures were perfect and she won’t do them again. It’s not easy getting the perfect picture with a very young toddler. I would send you a picture of what it looks like on my phone, but I have no way of attaching a file here.

I go into my gallery, choose the photo where she’s standing, tap to see the rest of the photos at the bottom of the screen, I try to tap the one with her smelling flowers and it shows up as the same picture I was just looking at: her standing.

I hope this makes sense and I hope you can help me retrieve these original photos I took with her smelling flowers because I really wanted those. These pictures are also automatically updated to my Dropbox on my computer and it still shows the same poses and not the original pose. Thanks. — Sarah

Solution: Hi Sarah. We’re not sure if we understand your issue correctly but as far as we know, an incorrect system date and time should only make sorting of photos different but nothing more. In other words, if your phone uses an incorrect date and time, the photos in Gallery app may be arranged incorrectly but not to the point of changing the thumbnail and the content itself. If, indeed, the thumbnail and actual content of photos are changed or even deleted (since you can’t seem to find them), then this must be a unique bug that we haven’t heard of. To find the “missing” images, create a backup of all your files to a computer and use the computer to look for them. If the ones you’re looking for are nowhere to be found, then they must really be deleted for some reason in your S5.

This Sd Card Cannot Be Decrypted Online

To prevent the issue from happening again, make sure to do a factory reset after creating a backup of your files.

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

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